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Two Leading Online Bingo Sites Ordered to Scrap Unfair Withdrawal Limits

The United Kingdom Competition and Markets Authority (CMA) has named Jumpman Gaming and Progress Play as the leading bingo sites in the country in restricting players from withdrawing their winnings. They have been accused of erecting hurdles in the form of policies with an aim of causing players to continue gambling.

The move by CMA to name and shame Progress Play and Jumpman Gaming followed the release of an investigative report that was published towards the end of August this year. For the past two years, CMA has been undertaking an investigation on bingo firms’ release of players’ winnings.

Online bingo players in the UK have for many years in the recent past complained about restrictions that bingo sites imposed on withdrawals. The players are left in a state where they cannot access their money despite having worn it because of the unfair practices by bingo sites. Their complaints were taken up by CMA where it sought to understand the issue through an in-depth investigation.

The investigation found that some of the bingo sites in the UK market operate dubious policies which are a violation of customer rights. The authority cited a case where bingo sites state in their terms and conditions that players’ balances will be seized if their accounts remain inactive for a given period of time. CMA viewed this detrimental policy as a way of compelling players to gamble more. CMA also found that in some of the cases, winnings are confiscated if bingo players do not show proof of their identity within a given period.

The report also found that bingo sites were restricting the amount that a player can withdrawal at a time. Worse still, other bingo sites were found to be using money laundering controls in a selective manner with a view of delaying withdraws from the winning accounts.

Commenting on the investigative report, George Lusty, senior director at CMA said that individuals who opt to bet in the online bingo sites should be allowed to walk away with their winnings anytime that they desire. Progress Play operates on a business to customer and business to business basis. Jumpman Gaming provides an underpinning of other sites through a business to business engagement. It also operates on a business to customer basis by offering slot sites and online bingo.

The UK Gambling Commission has taken up the issues mentioned in the report and emphasized on the need for operators to offer fair policies to players. It warned that bingo operators engaging in the dubious practices would face strict actions.

Commenting on the issue, Paul Hope, the executive director of UKGC said, “Gambling firms should not be placing unreasonable restrictions on when and how customers can take money out of their accounts.” He urged operators to align their policies with the findings in the CMA’s report.

After their naming and shaming, Jumpman Gaming and Progress Play agreed to scrap the restrictions they had been applying on customer withdrawals. Speaking on the issue, George Lusty confirmed that Progress Play had agreed to do away with its ID check response times and warned other bingo operators that action will be taken against them if they do not follow suit.

CMA and UKGC have been working together to intensify they oversight in the gambling sector. Their efforts have seen UKGC impose fines to operators for violations of betting laws by tenfold in the last financial year 2017/2018 compared to the previous years.

UKGC has warned that unless bingo sites observe standards, fines and penalties will “escalate relentlessly.”


Rank Group’s Mecca Bingo Drop by 22 percent in Revenue as the Industry Become Stricter

Rank Group, a leading gambling company in the United Kingdom, has reported a 41% decline in its profits for the financial year ended June 2018. The firm blamed stricter checks and a drop in bingo and casino customers for the drop. It has, however, vowed to put in place a turnaround plan that will see it increase its profits in the coming years.

The group registered a pre-tax drop of 41.4% to £46.7 million for the year that ended on 30th June 2018. At the same time, its revenue dropped by 2.3% to £691 million for the period.

While releasing the report, Rank Group described the previous financial year as a “challenging year.” The group blamed “a disappointing performance” that is registered in its Grosvenor Casinos business which experienced a 6.1% drop in revenues to £373 million in the accounting period.

According to the group, several factors caused the poor performance. First, it blamed the new guidelines that were published by the United Kingdom Gambling Commission in September last year. The “enhanced due diligence” requirements for the customers require that more stringent checks are done on punters. As a result, the number of casino goers has declined.

Business was also stalled by the adverse weather conditions that were experienced at the start of the year. Many casino and bingo lovers were forced to stay at home due to the weather and this in return led to a decrease in revenue for the group.

Its Mecca Bingo division registered a 7.9% decline in customer visits over the year. As a result, the division’s revenue dropped by 22.6% to £208.1 million. The operating profits for Mecca declined by 4.3%. However, Rank Group reported that the fall was smaller than expected and attributed the good performance to improved cost controls.

The group also blamed lower win margins for high rollers as a factor reducing traffic to its business. Alongside the poor operating environment, the firm made impairment charges of £26.9 million. The company termed the charges as “exceptional” and included the closure of a casino in Bradford and under performance of five other casinos.

Following the announcement, the group’s shares fell by 6.1% in the London stock exchange. Ed Monk, who is an associate director at Fidelity Personal Investing share dealing platform said that the company’s profit warning in early April coupled with the consistent rise in dividend has eased the situation.

However, the group’s digital business grew by 9% to £122.5 million. The results are indicative that punters were increasingly opting for online betting. Though there was growth in the digital platform, the company reported that there was a slowdown in the second half of the financial year. The slowdown was attributed to the new customer requirements.

John O’Reilly, an industry veteran, and the group’s chief executive said that the company is focusing on a turnaround plan after its decline in profits. “We are now moving quickly to identify key priorities which will begin to realize the significant potential that I have seen first-hand since joining the group in early May.”

He outlined the steps the group was taking by saying “We are taking steps to increase our focus on the customer, to accelerate growth in the digital business, to drive cost efficiencies across the business and to strengthen our organizational capabilities.”


Paddy Power Betfair Performs out Spectacularly this Year

Paddy Power Betfair, a leading gambling company, has announced a 7% spike in its annual revenue. This increase covers the six-month duration that commences from January 1st to June 30th. The 7% increase translates to £867 million (€966 million).

Other than the raw increase in the total revenue, there were also increases in other aspects of the income. For instance, the underlying earnings prior to the interest, depreciation, taxation, and amortization increased by 1%. The increased translated to £217 million in terms of constant currency.

According to the same interim results, the profit before tax of the gambling giant rose by 4%. It hit the £106 million mark in the same six-month period. These results coincide with the first two weeks of the 2018 FIFA World Cup. They do reflect a strong show of resilience on the part of the company as a whole.

As regards these developments, Peter Jackson, the Chief Executive Officer of Paddy Power Betfair, had these to say: “We have been busy and successful over the last couple of months here.” “In those months, we have made some meaningful strides and progress in our pursuit of the strategic priorities. Our trading in the second quarter was particularly great. All our brands and operating divisions contributed positively to our double-digit growth in revenue.”

He went on to say: “Our revenue from the online betting division grow by 13% in the second quarter.” “In Australia, our revenue rose by 19% in the same time frame notwithstanding the significant tax headwinds.”

The American branch of the group, on the other hand, experienced a 20% increase in revenue in the said duration. The company further stated that it did welcome the decision by the government of the United Kingdom to lower the stakes on the fixed odds betting terminals. It argued that the negative sentiments that were meted out to these terminals had an adverse negative impact on the performance of the company.

Going forward, the group anticipates the earnings before interest, taxation, depreciation, and amortization to lie within the range of £460 million and £480 million, prior to the impact of US sports betting.

It acknowledges this as a reflection of the trading momentum. It further expects the revenue performance to even rise after the conclusion of the 2018 FIFA World Cup. The group is however apprehensive of the upcoming additional Australian taxes.

To further solidify this success streak, the group has decided to put in place appropriate expansion measures. Its subsidiary, FanDuel, has entered into an agreement with the Boyd Gaming. This agreement is designed to bolster the co-operation of the two firms in the sports betting marketing of the United States.

These strategies have further been given a boost by a Supreme Court earlier this year that struck down a 1992 federal law that restricted the acts of sports betting. This decision has vested the leeway of regulating betting to the individual states that constitute the Union.

It waits to be seen the extent that these mergers, joint ventures, and acquisitions are going to impact the revenue inflows of the betting firm.


UK Gambling Commission Slaps Stride Gaming with Hefty Fines

The United Kingdom Gambling Commission has slapped the Stride Online gaming operator with a hefty penalty. It has done this by issuing a notice to that effect. The notice is still pending and has not yet come to effect for the time being.

Stride GamingBefore arriving at this crucial decision, the gambling commission carried out an extensive review of the activities of the said gaming operator. It mainly focused on how the gaming operator carried out its activities.

It alleges that the said operator has not been diligent and faithful in all its dealings. This is why, in the opinion of the gambling commission, the operator deserved a hefty financial fine. This gaming operator has a vast interest in the field of online gaming and gambling.

These include but are certainly not limited to Regal Wins Casino, Magical Vegas, Spin and Win, Kitty Bingo, and Jack Casino. On its part, the operator has advised its market base and subsidiaries that it is presently considering the various approaches to take in response to the latest developments.

Some of the steps the operator is currently contemplating are lodging a formal complaint to the gambling operator as regards the proposed financial penalty. It also considers appealing the decision of the gambling operator and the accompanying penalties in a competent court of law. It even considers asking that the size of the penalty be reduced.

The markets have responded adversely to these developments. Stride gaming has lost a whopping one-third of its market value. This has mainly been occasioned by the loss of interest that most stakeholders have developed in response to these allegations.

Its shares fell by around 33% immediately the announcements. The slide slowed down to around 31.75% later up to the close of the business day. This slump in market value has no doubt adversely affected the daily revenue as well as the short-term financial standing of the firm.

The wider market was not spared either. Indeed, these shocking revelations have also sent the overall gaming market tumbling down. The London’s Alternative Investments market all-share index slumped by around 1.5% in the same week that the announcement was made by the gambling commission. The FTSE 100-share index was not adversely affected though. This is because it registered a paltry 1% slump in value.

This slump in the overall gaming share is understandable. Stride is the third largest online bingo operator in the United Kingdom. It commands a 12% market share. This loss of confidence, therefore, means a huge impact on the gaming market as a whole.

Given the significance of gaming to the British society, it waits to be seen the repercussions and long-term consequences of these developments. In particular, it is interesting to see the courses of actions that the various stakeholders are going to employ to counter these adverse developments.

These developments notwithstanding, the UK gambling and online gaming industry are still robust and reliable. The developments will hardly have any adverse effects or impacts on the resolve of the British society in enjoying their favorite pastimes.



Casino Operators in a Possible Breach of Gambling Codes of Conduct

The Institute of Economic Affairs (IEA) has received a huge donation amounting to around £8,000 from the casino industry of the United Kingdom. This donation was supposedly made moments before the institute released a report of its findings. This report recommended that the current ban on the establishment of new casinos be lifted.

Casino OperatorsMoments before this donation was made, some officials of the National Casino Industry Forum (NCIF) supposedly met those of the Institute of Economic Affairs (IEA). The latter confided with the former sometime before drafting the final report. The report did not, however, mention this interaction in its final report though.

The report decried any attempt to further regulate the establishment of new casinos. It argued that there existed no reason to restrain mid-sized towns from accommodating newer casinos. The report is however open to any new opinions or calls for alterations.

This revelation of a donation was brought to the fore after the Guardian disclosed that the Institute of Economic Affairs had offered assistance to US nationals who had farming interests unbridled access to civil servants and top government officials.

These US nationals had planned to invest a whopping £35,000. Their meeting with Steve Baker, who at that time was the Brexit minister, was supposedly planned for by the said Institute of Economic Affairs.

The think-tank as a matter of fact also confirmed that several persons outside the Institute of Economic Affairs had been granted a peek into the report before it was finally drafted. It has however denied any possibilities of the final outcomes or conclusions being influenced by these interactions and access.

These developments have raised queries as regards the influence that the local casino industry may wield on the various institutions that are charged with the responsibility of overseeing it. The Local Labor party termed the developments as shamed.

In particular, it took issues with the Institute of Economic Affairs for its involvement in “widespread lobbying and scandalous political campaign activities.” It further stated policy was adhered to as part and parcel of the attempt to enable the think tank to pursue its precise goals.

Many members of the public have questioned themselves, ‘Could the independence of the think tank have been compromised?’

In consequence of these developments, some formal investigations have been launched to these effects. The Charity Commission has taken the lead in spearheading these investigations. Alyson White, yet another Government’s lobbyist, has also decided to initiate her own independent investigations.

Further to these, Ms. White has also revealed that she has launched an independent inquiry on whether the think tank, which was supposedly created as an educational non-profit organization, should, in fact, be registered as a lobbying body.

On its part, the Institute of Economic Affairs has downplayed any rumors of a possible breach of the existing charity laws. Its director, Mark Littlewood, while commenting on the issue argued that the contributors are unable to influence the final outcomes and conclusions of such a research in whatever shape and form.

The National Casino Industry Forum (NCIF) on the other hand, also denied any compliance with the research outcomes. It further went on to state that it neither commissioned nor paid for the report at all. It has maintained that those donations were made long after the report had already been instigated.