Best Bingo Offers Top 10: December 8-14, 2018

Top 10: Best Bingo Offers

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Two Leading Online Bingo Sites Ordered to Scrap Unfair Withdrawal Limits

The United Kingdom Competition and Markets Authority (CMA) has named Jumpman Gaming and Progress Play as the leading bingo sites in the country in restricting players from withdrawing their winnings. They have been accused of erecting hurdles in the form of policies with an aim of causing players to continue gambling.

The move by CMA to name and shame Progress Play and Jumpman Gaming followed the release of an investigative report that was published towards the end of August this year. For the past two years, CMA has been undertaking an investigation on bingo firms’ release of players’ winnings.

Online bingo players in the UK have for many years in the recent past complained about restrictions that bingo sites imposed on withdrawals. The players are left in a state where they cannot access their money despite having worn it because of the unfair practices by bingo sites. Their complaints were taken up by CMA where it sought to understand the issue through an in-depth investigation.

The investigation found that some of the bingo sites in the UK market operate dubious policies which are a violation of customer rights. The authority cited a case where bingo sites state in their terms and conditions that players’ balances will be seized if their accounts remain inactive for a given period of time. CMA viewed this detrimental policy as a way of compelling players to gamble more. CMA also found that in some of the cases, winnings are confiscated if bingo players do not show proof of their identity within a given period.

The report also found that bingo sites were restricting the amount that a player can withdrawal at a time. Worse still, other bingo sites were found to be using money laundering controls in a selective manner with a view of delaying withdraws from the winning accounts.

Commenting on the investigative report, George Lusty, senior director at CMA said that individuals who opt to bet in the online bingo sites should be allowed to walk away with their winnings anytime that they desire. Progress Play operates on a business to customer and business to business basis. Jumpman Gaming provides an underpinning of other sites through a business to business engagement. It also operates on a business to customer basis by offering slot sites and online bingo.

The UK Gambling Commission has taken up the issues mentioned in the report and emphasized on the need for operators to offer fair policies to players. It warned that bingo operators engaging in the dubious practices would face strict actions.

Commenting on the issue, Paul Hope, the executive director of UKGC said, “Gambling firms should not be placing unreasonable restrictions on when and how customers can take money out of their accounts.” He urged operators to align their policies with the findings in the CMA’s report.

After their naming and shaming, Jumpman Gaming and Progress Play agreed to scrap the restrictions they had been applying on customer withdrawals. Speaking on the issue, George Lusty confirmed that Progress Play had agreed to do away with its ID check response times and warned other bingo operators that action will be taken against them if they do not follow suit.

CMA and UKGC have been working together to intensify they oversight in the gambling sector. Their efforts have seen UKGC impose fines to operators for violations of betting laws by tenfold in the last financial year 2017/2018 compared to the previous years.

UKGC has warned that unless bingo sites observe standards, fines and penalties will “escalate relentlessly.”


New Report Shows the Effects of Gambling on the British Society

A new methodology of assessing the real impact of gambling effects on the British society has been published by the UK Gambling Commission (UKGC) today.

Gambling CommissionThe timeline of activities was created by Dr, Heather Wardle who is the representative for the Responsible Gambling Strategy Board (RGSB) and also one of the highly sought independent advisers for the main gambling regulation body in the UK. The report followed collaboration between UKGC, RGSB, and GambleAware which is a UK-based gambling problem charity that provided funding for the activity. The activity is aiming at finding a better means of measuring and understanding the effects and the price that the British society is paying as a result of gambling activities.

The report which was released recently highlighted that most consumers are usually able to take part in gambling activities without having to deal with any negative effects, but the commission was not going to ignore the possible consequences that gambling activities pose on the society, in general, starting with families and individuals who take part in gambling. This is according to the CEO of the commission Neil McArthur.

According to Mr. McArthur, the main part of the process of understanding the negative consequences of gambling and analyzing the impact on the British Society as well as the economic impact had already been found and that there was a lot to be done in future. Mr. McArthur explained that the commission was committed to providing all the necessary support to give the public health officials the necessary push to reach a larger portion of the public. The gambling industry to work hand in hand with the gambling regulatory body and give their views on the subject to have a result-oriented process that will ensure the prevention of gambling-related negative effects is successful.

The report which blazes the trail in the fight against bad gambling practices was aimed at coming up with proper methods of measuring the impact of gambling-related activities on various aspects of the British Society that can be used. The various aspects include family, relationships, finances and health.

The report was aimed at coming up with a common definition of gambling-related activities that are harmful which all the stakeholders in the process; the public, law enforcers, policymakers and health officials can use. The report pointed out that the effects of gambling can be damaging the lives of those involved in gambling both in the short term and long term. The survey also sought to expound on the social as well as economic effects which gambling-related harm could bring and hence gambling should be properly monitored, measured and the public educated on the same.

The other main aim of the report was to set and create an effective system for action which accommodated the impact of gambling-related activities on the affected individuals taking part in gambling as well as their families and their communities in general. The RGSB and the UKGC are determined to find out the most efficient method of measuring the cost of harm which these activities bring upon the society as a whole.

Dr. Heather Wardle who was the lead author of the report said the report was a huge milestone in the journey towards understanding and educating society on the effects of gambling. This, she said is a major leap as it details the impact of gambling not only on the individual but also on friends, family, and communities that make up the British Society.

Marc Etches, CEO of Gamble Aware in his remarks stated that gambling is a public health issue that has detrimental social and economic consequences.



32Red Gambling Company Hit with £2M Penalty for Failing to Safe Guard A Problem Gambler

The Swedish-owned betting firm, 32Red has been slapped with a £2 million fine. This is due to its failure to protect a problem gambler and also conferring on his VIP status.

32REDThe commission that is charged with the responsibility of regulating gambling found the company complicit in facilitating excessive gambling by one of its clients. In total, the commission noted, there were 22 incidents in which the behaviors of the said client should have been questioned and investigated but never happened.

32Red, it is alleged, allowed the said problem gambler to deposit a whopping £758,000 between 2014 and 2017. This amounted to an average of around £45,000 per month notwithstanding the fact that the said client had a monthly salary of just £2,150!

The betting firm did attempt to defend itself though. It gave evidence to the effect that the problem gambler in question had a monthly income of around £13,000. This evidence was however refuted by the regulatory agencies on the grounds that it was incredible.

Moreover, 32Red it is said only reviewed the account of the said problem gambler after he won a 7-digit amount which he quickly gambled yet again. This served to prove beyond reasonable doubts that the betting firm was, in fact, encouraging the person to gamble more, rather than abetting the practice, as should have been the case.

In light of these, the betting firm was slapped with a further £709,046 fine for the divestment of the financial gain, £1.3m payment to the National Responsible Gambling Strategy, and a further £15,000 to cover the overall costs of the investigation.

While justifying these moves, the commission’s executive director Mr. Richard Watson, had this to say, ‘Operators have to see to it that they take appropriate steps whenever they spot any signs of problem gambling. As such, they have to promptly review all the customers that they do have a high level of contacts with.’

The betting firm did admit its culpability when confronted. Furthermore, an independent third party did also audit the procedures, controls, and policies of the Anti-money Laundering commission. The recommendations made were also accepted and adopted.

There were concerns as to whether the problem gambler may have stolen the money. The commission was swift to respond though that there have been no signs or credible evidence to that effect as of now. Here is what the commission’s spokesman had to say:

‘We are not aware of the source of the gamblers wealth as of now. This is because the operator did not fulfill its mandate to the commission in conformity to the existing anti-money laundering obligations. We, therefore, are unable to comment further on the issue.’

To prevent a recurrence of the same issue in future, a complete review of all the existing active customers was effected. The affected company decided to put in place a behavior monitoring system. This is to detect and respond promptly to any such suspicious activities in future.

An independent third-party audit of AML policies, procedures, and controls with recommendations accepted and implemented. The affected company also ordered a full review of all its active customers against the revised policies.

The regulatory authority also decided to implement a raft of measures to forestall the recurrence of these problems in future. These include the introduction of a group Anti-Money Laundering or Counter-Terrorist Financing (AML/CTF) policy and the integration of the various betting firms to a single platform across companies, among others.

These measures will make it easier for the various operators in the field of gambling to monitor the behaviors of their clients. They will find it easier to share data and investigate any suspicious activities as well. With these measures in place, the likelihood of similar incidents taking place later is very minimal.



A Whopping £13.4 Million Annual Breakdown by Betfred Company

The yearly loss has hit the Betfred Company despite the tireless effort to increase the revenue. The loss amounts to a total of  £13.4 million.

Analysts had earlier estimated GBP 90 million and a 3% improvement annually of the player base that is growing. Despite all the expected value, the Betfred made incredible loses.

Revenues as at September 24, 2017, at the privately –held bookmaker, had risen to a total of £634.5m in twelve months. The earning also improved by 3% per year to £83.3m. The Betfred retail business achieved a 17.5% turnover for the total gambling. This amounted to a total of £12.7bn.

Regulus partners reported that revenue earned online by the Betfred company increases on a yearly basis by 3% to a total of £90 while that of Tote hiked by  £12 to £329m.

Moreover, the Betfred enjoyed a profit of £32.4 m in the last year. However, despite the great success achieved in the fiscal year, Betfred is hit by an eight-figure loss. The company, therefore, blames the reduction of the goodwill on the digital assets that were impaired, higher duties of gaming, as well as rising costs for the, losses they made.

The improvements on the revenues came through the company’s efforts to add betting shops, the Totepoool business of signing a blending deal with the Jockey Club of Hong Kong and the rise of the online customer base that is unspecified. Furthermore, the anti-gambling suspects found in the United Kingdom media reported that the founder of the Betfred Company has chosen to take £10.2m dividend per year just like the divided he took up last year.

Regulus partners who are analysts predicted some of the challenges that are to face the Betfred Company as a result of the government’s plan. They suggested that the regulation changes that are to be implemented FOBTs will significantly affect the company’s revenues.

Therefore, the media notes that the Betfred Company reported that it is going to shut down nearly 900 betting shops and also fire around 4500 employees if the government implements its plan to cut the final Fixed Odds Betting Terminal stakes (FOBTs) from £100 to £2. The proposal by the UK government is meant to solve the problem of gambling.

The managing director of Betfred Company, Mark Stebbing however, urged the government to make changes to its plan because it would lead to massive loss of the job. Moreover, that would reduce the government’s tax that is generated through the gambling taxes. Stebbing further says that the government should have evidence before taking any action. Therefore, responsible gambling will remain the priority in the industry and the government should realize that the stakes take the first position when it comes to jobs.

Regulus Analysts reported that 83% of the company’s earnings are generated at the retail operations where the FOBTs reside. If the government’s plan will be executed, the FOBTs has to exert pressure on the Betfred Company. Out of this report, the Regulus Partners suggested that

Betfred core business is most likely to undergo necessary structural changes.

Despite the underlaid plans by the government to reduce the maximum stake on the Fixed Odds Betting Terminals (FOBTs), it has announced that the stake cut will not take place until the year 2020.

Fred Done the founder of the Betfred Company, during the last year in September, he announced of a broken association with the racing industries because of the many years of continuous disagreement between the betting company and the racing industries. During the last month, Fred declared a deal with the Alizeti Capital to be the initial stage in depriving its Tote holdings.